Category: Knowledge management
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Donors For Life: How You Hear Them
Don Keel and I offered a seminar on January 12, 2022, to talk about the issue of donors and how to understand their motivations when giving to a charity. Motivations are related to the strong support of a cause; emotional support due to services rendered by the charity, prestige through arts groups or even engineering…
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Old Mother Hubbard’s Cupboard Syndrome
Maintaining information beyond donations is a challenge for charities. It places the organization at risk when staff changes occurs and knowledge is lost.
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To Train or Not To Train
https://www.podbean.com/media/share/pb-92dqi-c1ea9f Training is the keystone to successful fundraising. Data is what moves an organization forward and when staff are unskilled in the tools used to manage data, black holes appear, organizational history is lost and the charity struggles to survive.
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Exposed!
https://www.podbean.com/media/share/pb-bkp2q-baf118 Sitting down with a donor is an important relationship-building experience. What happens when fund development staff attend a meeting with less than reliable or complete information about the donor? A situation arises where the donor becomes aware that someone in the room is struggling to maintain a professional demeanor! How often have you been…
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A High Value Donor and Accountability
What a High Value Donor Thinks Part II Batsch Group (BG) sat down today with a High Value Donor (HVD), who has played many different roles in our community and in Canada. Some of those roles included CEO of a Melcor Developments, Chancellor of the University of Alberta from 2012 – 2016, a Board member,…
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Risky Business
RISK to a charity resides at the top. It is found in the attitudes expressed by Boards and senior management. Information and knowledge are the drivers behind successful businesses today. This includes the charitable sector. When information and skills are given short shrift by those who should ensure a well-run organization, you have RISK. Board…
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Strong Systems Trump Leadership
As a donor do I want to hear my charity of choice proclaim “We need to clean up our data!”? Is there something functionally misunderstood in the not for profit community where data, their most valued asset, is given short shrift to other needs? Is it possible that a more organized and functional method for…
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The Knowledge Driven Charity Behoves Donor-Centric Fundraising
Donor-centric fundraising is all the rage. It makes a great deal of sense. Know who your donors are and why they are motivated to support a charity; ensure their gifts are allocated as requested; do the appropriate stewardship to show the charity understands their giving goals with supporting information. The final piece is the donor’s…
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